Thank you for your efforts in this sale of our condo and purchase of our new home. In today’s challenging real estate market you were always on target with your market evaluation of our property as you, ever so gently, led us through the intricacies of a declining market. Right from the initial steps of the listing process, the level of professionalism you exhibited was outstanding. You certainly stood out in the crowded real estate industry. From the beginning of our business relationship, Herb and I felt we were in very good hands. Fortunately, you have proven us right. Bill’s negotiating skills are remarkable. We were so pleased with the way he applied these skills while negotiating the sale of our condo, we were compelled to ask you and Bill to the work with us in the purchase of our new home. An unexpected pleasure is the fact that we have added two new friends to our lives.